About BNY Mellon
At BNY Mellon, we empower professionals to grow and succeed. As a Senior Vice President Operations, you will be part of a global financial leader managing nearly 20% of the world’s investible assets. Our 50,000+ employees work together to innovate and create solutions that benefit businesses, communities, and individuals worldwide.
We are an industry leader, recognized for innovation and inclusivity, and we continue to set benchmarks for financial excellence. If you’re ready to shape the future of finance, BNY Mellon is the place for you!

Role Overview
We are looking for a Senior Vice President Operations General Management Manager to join our EMEA Enterprise Call Centre Team in Manchester. This is a HYBRID position offering flexibility and career growth opportunities.
Senior Vice President Operations General Management Manager BNY Mellon Manchester Greater Manchester
Senior Vice President Operations role at BNY Mellon, Manchester. Join a global leader with great benefits and career growth.
Key Responsibilities
- Lead a medium-to-large team across multiple locations.
- Develop and implement departmental strategies aligned with business objectives.
- Optimize team performance, ensuring high-quality service delivery.
- Establish standard processes and policies for operational efficiency.
- Recruit, train, and mentor team members for professional growth.
- Oversee financial and human resources management within assigned teams.
- Ensure compliance with financial service regulations and industry standards.
Qualifications & Experience
- 7-10 years of experience in financial services or securities operations.
- At least 1-3 years of managerial experience preferred.
- Strong background in customer service and operational leadership.
- Ability to drive strategic planning and team management.
- Commitment to BNY Mellon’s mission and values.
Why Join Us?
BNY Mellon is recognized globally for its commitment to excellence and diversity. Some of our recent awards include:
- America’s Most Innovative Companies – Fortune 2024
- World’s Most Admired Companies – Fortune 2024
- Best Places to Work for Disability Inclusion – Disability: IN, 2023-2024
- Corporate Equality Index – 100% Score – Human Rights Campaign Foundation
Benefits & Perks
- Competitive salary and performance-based incentives.
- Flexible work arrangements and wellbeing programs.
- Generous paid leave, including volunteer time.
- Career development and leadership training.
- Inclusive workplace with employee resource groups.
Job Details
Job Title | Senior Vice President Operations General Management Manager |
---|---|
Company | BNY Mellon |
Location | Manchester, Greater Manchester |
Job Type | Full-Time, Hybrid |
Experience | 7-10 years |
Industry | Financial Services |
Salary | Competitive, Based on Experience |
Benefits | Flexible Work, Wellbeing Programs, Paid Leaves |
Apply Now
Are you ready to take the next step in your career? Join BNY Mellon and be part of a world-class financial institution that values innovation, diversity, and professional growth. Apply today to shape the future of financial operations!