Client Support Specialist Morgan Consulting Blackburn
Are you looking for a Client Support Specialist Morgan Consulting position? Morgan Consulting in Blackburn is offering an exciting opportunity to join their Client Support Specialist Morgan Consulting team. This full-time, 6-month assignment offers a competitive salary of $30ph – $35ph. If you have excellent communication skills and a passion for delivering exceptional customer service, this role is for you.
Job Opportunity: Admin Support Staff (2 Positions)
Morgan Consulting is seeking two enthusiastic Admin Support Staff members to assist the Aged Care Rostering Team. In this role, you will manage a busy phone line, assist clients and staff, and ensure smooth communication. This is an excellent opportunity to work with a respected non-profit organization.
Key Responsibilities
- Manage a busy phone line: Handle calls from aged care clients and staff.
- Daily alert calls: Conduct proactive calls for service checks.
- Client feedback management: Collect and respond to client feedback.
- Handle escalated issues: Resolve complex client queries effectively.
- Support quality service delivery: Ensure high standards of care and service.
Key Skills & Qualifications
- Strong verbal and written communication skills.
- Ability to multitask and manage phone lines efficiently.
- Customer-focused with a commitment to quality service.
- Prior experience in customer service or admin roles (aged care experience is desirable).
Client Support Specialist Morgan Consulting
Client Support Specialist Blackburn,Client Support Specialist Morgan Consulting role at Morgan Consulting, Blackburn. Manage calls
How to Apply
Interested candidates can apply via the advert or contact tpowell@morganconsulting.com.au directly.
