About the Role
Gentrack is looking for a Salesforce Architect ClientSolutions Melbourne to join their team in Melbourne, VIC. This role presents an exciting opportunity to work at the forefront of utility and energy sector innovation. As a Salesforce Architect, you will design, develop, and demonstrate powerful Salesforce-based solutions that support the energy and utilities sectors. The role requires deep technical expertise, Salesforce solution architecture, and a solid understanding of integration within the utilities landscape.
The Salesforce Architect ClientSolutions Melbourne will collaborate closely with the global Salesforce teams, local product teams, and support teams to optimize system designs, ensuring efficiency, scalability, and alignment with client needs. This position demands leadership in solution design and architecture, particularly with Salesforce E&U (Energy & Utilities) solutions, and a passion for delivering exceptional customer experiences.
Salesforce Architect Client Solutions Gentrack Melbourne VIC
Apply for the Salesforce Architect Client Solutions role at Gentrack in Melbourne, designing Salesforce solutions for utilities.
Key Responsibilities
Salesforce Solutions Architecture & Design
- Design and deliver high-quality Salesforce solutions for clients in the energy and utilities sectors, ensuring alignment with industry best practices.
- Develop and extend Salesforce CRM solutions for utilities, particularly focusing on energy and water utilities.
- Provide technical and product consulting internally and externally, helping both pre-sales and post-sales activities.
Client Engagement & Demonstration
- Engage with clients to define requirements and design solutions, presenting Salesforce E&U solutions and conducting demonstrations to show their value.
- Act as a subject matter expert on Salesforce E&U, managing the integration and customization of Salesforce solutions for utilities clients.
Collaboration & Leadership
- Work with Gentrack’s global teams to leverage expertise in the design and development of Salesforce solutions.
- Participate in discovery sessions and ongoing CPD to stay updated on Salesforce developments and utility sector trends.
- Lead and mentor teams, fostering a collaborative environment to drive quality and innovation.
About You
You should have at least 5 years of experience in Salesforce, particularly within the energy or utilities sectors, and hold relevant Salesforce certifications. Your background should include system integration, solution architecture, and experience working with Salesforce E&U (or relevant cloud solutions). Familiarity with the Salesforce ecosystem, including tools like Service Cloud, Marketing Cloud, and Experience Cloud, is highly valued. Strong communication, problem-solving skills, and customer-focused presentation abilities are key for success in this role.
How to Apply
Ready to make an impact? Apply for the Salesforce Architect – Client Solutions position by sending your resume to Gentrack. Join a global leader in energy and utilities transformation today.
